Delete a CuidaZ account

English

1. If available, open CuidaZ → Account → Delete account and confirm after reviewing the notice.
2. If in-app deletion is unavailable, email contato@cuidaz.com.br with the subject CuidaZ account deletion. Include the email address used for Google sign-in and request account deletion. Do not send passwords, purchase tokens, or patient information.
3. The team may request reasonable proof that you own the account before processing the request. Deletion may remove your access to the account.

What is deleted and what remains

The request removes the Firebase identity and active associated data that can be deleted. A technical deletion marker and purchase-token hashes may be retained to prevent reuse or improper reassignment; they do not contain clinical records, and the current code has no automatic expiration period configured for them. Bronze 1.0 does not sync clinical records to the cloud.

Account deletion does not erase clinical data stored on your device or backup files saved elsewhere. Remove them on the device and from each backup destination. It also does not cancel a Google Play subscription; cancel renewal separately from the store’s subscriptions page.

For questions about this request, use the same contact address. Also see the CuidaZ Privacy Policy.